Client Testimonials

Navigant Live Chat enhances your ability to respond to customer inquiries in real-time when the customer is navigating your web site. When the customer hits "clicks-to-chat" our agents respond in a two-way written dialogue.

Through extensive product and service knowledge as well as technology that enable branded messages to be displayed instantly, our agents are able to represent your corporate identity and culture. Our extensive training program produces professional agents having efficient typing skills and an accurate written content, concise and focused on the customer inquiry. The resulting "chat" is truly a written conversation. Live agent chat is quickly becoming an expected convenience for online visitors, and Navigant can have it up and running on your web site within days.